Frequently Asked Questions

Question 1

What is Fotify and how does it work for event photo sharing?

Fotify · Accepted Answer

Fotify is a comprehensive event management platform that combines real-time photo sharing with digital invitations and RSVP tracking. Guests scan a unique QR code or click an event link to instantly upload photos without downloading any app or creating an account. Photos appear live on your moderated photo wall, perfect for displaying on screens during your event.

Question 2

Who is Fotify for and what types of events can it be used for?

Fotify · Accepted Answer

Fotify is designed for anyone organizing events where capturing and sharing memories matters. It's perfect for weddings, birthday parties, corporate events, conferences, family reunions, bar/bat mitzvahs, quinceañeras, graduation parties, holiday celebrations, and any gathering where you want to collect photos from multiple perspectives. Professional photographers, event planners, and corporate teams also use Fotify to enhance their services.

Question 3

Why choose Fotify over other photo sharing methods or apps?

Fotify · Accepted Answer

Unlike traditional methods like USB drives, disposable cameras, or wedding hashtags, Fotify offers instant real-time sharing with no app downloads required. It provides live photo displays, built-in moderation controls, integrated RSVP management, and automatic organization of all photos. Unlike social media hashtags, your photos remain private and you maintain full control over who can view and contribute.

Question 4

How is Fotify different from traditional wedding photo sharing (e.g., USB drives, hashtags, etc.)?

Fotify · Accepted Answer

Traditional methods have significant limitations: USB drives require physical distribution and manual collection, hashtags mix your photos with public content and require social media accounts, and disposable cameras delay access to photos by weeks. Fotify provides instant digital access, real-time sharing during the event, professional moderation tools, and organized downloads of all photos in high resolution.

Question 5

What makes Fotify the best app for sharing wedding photos with guests (especially via QR code)?

Fotify · Accepted Answer

Fotify excels at wedding photo sharing because guests can upload photos instantly by scanning a QR code - no app installation or account creation needed. The platform offers real-time photo walls for reception displays, professional moderation to ensure appropriate content, bulk download capabilities for all photos, and integrated RSVP and digital invitation features, making it a complete wedding management solution.

Question 6

Is Fotify only for weddings, or can I use it for parties, corporate events, and other gatherings?

Fotify · Accepted Answer

Fotify is versatile and perfect for any event type. Corporate teams use it for conferences, team building events, and company parties. Families love it for birthdays, reunions, and holiday gatherings. Schools and non-profits use it for fundraisers and celebrations. The platform adapts to your specific needs with customizable features for each event type.

Question 7

Are photos stored in their original size?

Fotify · Accepted Answer

Fotify processes every photo through an automatic optimization pipeline before making it available in the live gallery. This means:

- Compression & resizing: images are converted to web-friendly formats (WebP/AVIF/JPEG) and resized to balance quality with upload speed.

- Consistent delivery: all optimized files are served through our CDN for low-latency, real-time playback on event screens and devices.

- Faster uploads: optimization significantly reduces file size, allowing photos to be shared live within seconds, even over mobile networks.

Currently, original full-resolution files are not stored by default. If you require lossless originals (for print, archiving, or editing), we are working on offering this as an additional option.

Question 8

Do I need to download an app to use Fotify, or is it web-based?

Fotify · Accepted Answer

Fotify is completely web-based and works through any modern web browser. Event organizers access the dashboard at dashboard.fotify.app, while guests upload photos directly through their phone's browser after scanning a QR code or clicking a link. No app downloads are required for anyone.

Question 9

Do my guests need to install or sign up for anything to upload photos?

Fotify · Accepted Answer

No! Guests can upload photos instantly without any app downloads, account creation, or sign-ups. They simply scan your event's QR code or click the shared link, and they're immediately able to upload photos from their phone's camera or gallery. This frictionless experience ensures maximum participation from guests of all ages and technical abilities.

Question 10

In which languages is Fotify available? (Is Fotify available in Spanish, French, Korean, etc.)?

Fotify · Accepted Answer

Fotify supports multiple languages to accommodate international events and diverse guest lists. The platform is currently available in English, Spanish, French, German, Italian, Portuguese, Korean, Japanese, and more languages are being added regularly. The interface automatically detects the user's language preference for seamless use.

Question 11

Does Fotify work internationally (USA, Europe, Asia, LATAM, etc.)?

Fotify · Accepted Answer

Yes, Fotify works globally wherever there's internet connectivity. Our servers are strategically located worldwide to ensure fast, reliable service regardless of location. We support international events, destination weddings, and have users across North America, Europe, Asia, Latin America, Africa, and Oceania.

Question 12

How do I create an event on Fotify? (Step-by-step to set up a new event album)

Fotify · Accepted Answer

Creating an event is simple: 1) Sign up at dashboard.fotify.app, 2) Click 'Create New Event' and enter your event details, 3) Customize your photo wall appearance and moderation settings, 4) Generate your unique QR code and event link, 5) Share with guests via invitations, signage, or digital communications. The entire setup takes less than 5 minutes.

Question 13

When should I set up my Fotify event before the wedding or party?

Fotify · Accepted Answer

We recommend setting up your Fotify event 2-4 weeks before your celebration. This allows time to include the QR code on printed materials, test the system, and familiarize yourself with the features. However, you can create an event at any time - even on the day of if needed. Many users set up their event when sending invitations to integrate RSVP tracking from the start.

Question 14

How do I invite guests to upload photos and join my Fotify event?

Fotify · Accepted Answer

You can invite guests through multiple channels: Include the QR code on physical invitations or save-the-dates, share the event link via email or text message, display QR code signage at your venue, add the link to your wedding website, or use Fotify's built-in digital invitation system.

Question 15

What is the QR code and how do I use it for my event?

Fotify · Accepted Answer

Your unique QR code is a scannable image that instantly connects guests to your event's photo upload page. Display it on table cards, posters, or screens at your venue. When guests scan it with their phone camera, they're taken directly to your branded upload page - no typing URLs or searching required.

Question 16

How can I share Fotify QR code or link with guests (printed cards, invites, etc.)?

Fotify · Accepted Answer

Share your QR code and link through: Printed materials (invitations, programs, table tents, posters), digital invitations and emails, wedding websites, social media event pages, welcome bags or favors, venue signage and displays, or text messages to guests.

Question 17

Can I try Fotify for free or see a demo before purchasing?

Fotify · Accepted Answer

Yes! Fotify offers a free plan that lets you experience core features with a limited number of photos. This is perfect for testing the platform or small gatherings. Upgrade anytime to unlock unlimited photos and premium features.

Question 18

Is there a free trial or free plan for Fotify?

Fotify · Accepted Answer

Fotify offers a free tier perfect for trying the platform or small events. The free plan includes basic photo sharing, QR code generation, and essential features. You can start free and upgrade anytime if you need more capacity or advanced features like bulk downloads and extended storage.

Question 19

How do I get started with Fotify if I'm not tech-savvy?

Fotify · Accepted Answer

Fotify is designed to be intuitive for users of all technical levels. Our setup wizard guides you through each step with clear instructions. Most users find they can set up their entire event in under 10 minutes without any technical expertise.

Question 20

Can I set up Fotify on short notice (last-minute events)?

Fotify · Accepted Answer

Absolutely! Fotify can be set up in minutes, making it perfect for last-minute events. Create your event, generate the QR code, and start sharing photos immediately. Many users successfully set up Fotify the morning of their event. The instant setup means you're never too late to add photo sharing to your celebration.

Question 21

How do guests share photos on Fotify? (What is the process for guests?)

Fotify · Accepted Answer

Guests upload photos in seconds by: 1) Scanning your event's QR code with their phone camera or clicking your event link, 2) Selecting photos from their gallery or taking new ones, 3) Uploading instantly to your event gallery. No app downloads, account creation, or sign-ups required. The process is intuitive for guests of all ages.

Question 22

Do guests need an app or account to upload photos?

Fotify · Accepted Answer

No app or account needed! Guests upload photos directly through their web browser. They simply scan your QR code or click your link and can immediately start sharing photos. This barrier-free approach ensures maximum participation - even less tech-savvy guests can easily contribute.

Question 23

How can wedding guests upload photos using a QR code?

Fotify · Accepted Answer

Wedding guests simply point their phone camera at your displayed QR code. A notification appears to open your event page. They tap it and are instantly on your branded upload page where they can select and share photos. The entire process takes under 30 seconds from scan to upload.

Question 24

Is it easy for all ages (even less tech-savvy guests) to use Fotify?

Fotify · Accepted Answer

Yes! Fotify is designed for universal accessibility. The QR code scanning works with any smartphone camera (no special app needed), the upload interface is simple and intuitive, and there are no accounts or passwords to remember. Grandparents, kids, and everyone in between can easily share photos.

Question 25

Can guests upload photos during the event in real time?

Fotify · Accepted Answer

Yes! Real-time uploading is Fotify's core feature. As guests capture moments throughout your event, they can instantly upload them. Photos appear on your live display within seconds, creating excitement as guests see their contributions on screens around your venue.

Question 26

Can guests also upload photos after the event is over?

Fotify · Accepted Answer

Yes, guests can continue uploading photos after your event ends. This is perfect for capturing photos they might review later or didn't have time to upload during the celebration. The upload period duration depends on your selected plan.

Question 27

How many guests can upload photos? (Is there a limit to the number of guests or contributors?)

Fotify · Accepted Answer

There's no limit to the number of guests who can contribute photos to your event. Whether you have 50 or 500 guests, everyone can upload simultaneously without any performance issues. Fotify's infrastructure handles events of all sizes seamlessly.

Question 28

Can guests view all the photos others have uploaded?

Fotify · Accepted Answer

Yes, you can configure whether guests can view the growing gallery of photos. Many organizers love this feature as it creates a shared experience and encourages more uploads. You can also choose to keep viewing restricted to just the live display screens if preferred.

Question 29

Can guests download the photos as well, or only the host?

Fotify · Accepted Answer

Gallery access is configurable based on your preferences. You can allow guests to view and download photos from the shared gallery, or restrict downloads to organizers only. This flexibility lets you control photo distribution according to your privacy preferences.

Question 30

Do guests see the photos instantly on a screen or just on their phones?

Fotify · Accepted Answer

Photos can be displayed instantly on any internet-connected screen at your venue - TVs, projectors, LED walls, or tablets. Guests love seeing their photos appear on the big screen moments after uploading. You can set up multiple displays throughout your venue for maximum impact.

Question 31

Where are photos displayed during the event? (Is there a live slideshow or photo wall?)

Fotify · Accepted Answer

Photos are displayed on any screen with internet access - Smart TVs, projectors, computer monitors, tablets, or LED walls. Simply open your event's display URL on any browser-enabled device. Many venues have built-in display systems, or you can bring your own laptop/tablet connected to a screen.

Question 32

What is the live photo carousel / live slideshow feature in Fotify?

Fotify · Accepted Answer

The live photo carousel automatically displays uploaded photos in a beautiful, rotating slideshow. It features smooth transitions, automatic sizing for any screen, optional captions, and customizable display speeds. Photos appear within seconds of upload, creating an engaging focal point that guests love watching throughout your event.

Question 33

How do I set up a live photo slideshow or photo wall at my event?

Fotify · Accepted Answer

Setting up is simple: 1) Connect a device (laptop, tablet, smart TV) to your display screen, 2) Open your event's display URL in a web browser, 3) Adjust settings like transition speed and layout, 4) Go fullscreen. The display runs automatically, showing new photos as they're uploaded.

Question 34

Can I display the live photo feed on a projector or TV?

Fotify · Accepted Answer

Yes! Connect any device with a web browser to your projector or TV using HDMI, casting, or wireless display. Open your event's display URL and go fullscreen. The photo feed works on any screen size and automatically optimizes for the best viewing experience.

Question 35

Does Fotify support video uploads or only photos?

Fotify · Accepted Answer

Currently, Fotify specializes in photo sharing to ensure fast, reliable uploads and smooth live displays. This focus on photos allows for instant sharing, optimal quality, and seamless slideshow presentations. Video support is being considered for future updates based on user feedback.

Question 36

Does Fotify provide a digital guestbook or comment feature?

Fotify · Accepted Answer

Yes! Our digital guestbook feature lets guests leave messages, wishes, and memories along with their photo uploads. You can compile these into a beautiful keepsake after your event, complete with photos and heartfelt messages from all your guests.

Question 37

Is there a way to moderate photos before they appear live?

Fotify · Accepted Answer

Absolutely! Fotify offers flexible moderation options: Auto-approve with post-moderation ability, pre-approval required before display, AI-assisted filtering for inappropriate content, and instant removal controls from your dashboard. This ensures only appropriate content appears on your displays.

Question 38

Can I approve or remove photos (moderation controls) during the event?

Fotify · Accepted Answer

Yes! Access moderation controls from any device through your dashboard. Approve pending photos with one click, instantly remove inappropriate content, and monitor uploads in real-time.

Question 39

How does photo moderation work on Fotify?

Fotify · Accepted Answer

Photo moderation is simple and flexible: Choose between auto-approval or manual review, use AI-powered inappropriate content detection, moderate from any device via your dashboard, and maintain complete control over what appears on displays. All moderation happens in real-time.

Question 40

Are uploads in real time? How quickly do photos appear once uploaded?

Fotify · Accepted Answer

Photos typically appear within 2-5 seconds of upload when using auto-approval mode. With manual moderation, photos appear immediately after approval. Our optimized infrastructure ensures minimal delay between upload and display, maintaining the excitement of live sharing.

Question 41

What file types and formats are supported for upload (JPEG, PNG, etc.)?

Fotify · Accepted Answer

Fotify supports all common image formats: JPEG/JPG (most common), PNG (including transparent), HEIC/HEIF (iPhone photos) and WebP. The platform automatically handles format conversion and optimization, so guests never need to worry about compatibility.

Question 42

Can I pre-upload some photos (bulk upload) before the event starts?

Fotify · Accepted Answer

Yes! Pre-upload photos to seed your gallery, test the display system, or include professional shots. This bulk upload feature is perfect for adding engagement photos, venue shots, or creating a starting gallery that encourages guest participation.

Question 43

What is the bulk upload feature and how do I use it?

Fotify · Accepted Answer

Bulk upload allows you to add multiple photos at once through your dashboard. Simply select multiple files or drag and drop entire folders. It's perfect for adding professional photographer shots, pre-event photos, or quickly populating your gallery with content from multiple sources.

Question 44

Can I download all the photos after the event (bulk download)?

Fotify · Accepted Answer

Yes! Premium plans include bulk download functionality. Download all event photos as an organized ZIP file with a single click. The download includes all approved photos from your event, perfectly organized for easy sharing or archiving.

Question 45

How do I download the entire album as a zip file?

Fotify · Accepted Answer

From your dashboard, click the 'Download All' button. Fotify packages all photos into a ZIP file maintaining original quality. For large collections, you'll receive a download link via email. The process handles thousands of photos efficiently.

Question 46

What happens to my photos after the event – can I access them later?

Fotify · Accepted Answer

Photos remain accessible in your dashboard for the duration of your plan's storage period. Before expiration, you'll receive reminders to download your collection. After the storage period, photos are securely deleted from our servers. We recommend downloading your photos promptly for permanent keeping.

Question 47

Can I extend the gallery access or storage time if needed?

Fotify · Accepted Answer

Yes! You can extend storage at any time through your dashboard. This is useful if you want to keep the gallery active longer for guests to continue viewing or uploading. Extension options are flexible and affordable.

Question 48

Can I share the photo gallery with guests after the event? (Public album sharing option)

Fotify · Accepted Answer

Absolutely! Share your gallery via a public link. Guests can view, relive memories, and download photos based on your permission settings. It's a wonderful way to let everyone enjoy the complete collection after your celebration.

Question 49

What is the DJ Song Requests feature and how does it work?

Fotify · Accepted Answer

This unique feature lets guests submit song requests along with their photos, creating an interactive experience with your DJ or band. Guests can dedicate songs, creating memorable moments. DJs receive organized request lists through the platform, making it easy to manage music preferences.

Question 50

What is the QR code bouncer control feature for guest check-in?

Fotify · Accepted Answer

The bouncer control feature helps manage event check-in using QR codes. Security or greeting staff can scan guest QR codes to verify RSVP status, track arrivals, and manage entry. It streamlines check-in while maintaining your guest list integrity.

Question 51

Can Fotify also handle RSVP and invitations? How does that work?

Fotify · Accepted Answer

Yes! Fotify includes comprehensive RSVP management: digital invitations with custom designs, automated RSVP tracking, guest meal preferences and dietary restrictions, plus-one management, and exportable guest lists. It's a complete event management solution beyond just photo sharing.

Question 52

Do I have to use the RSVP feature, or can I use Fotify just for photos?

Fotify · Accepted Answer

The RSVP feature is completely optional. Many users choose Fotify solely for photo sharing, while others love the integrated approach. Use the features that match your needs - there's no requirement to use everything. Pick and choose what works for your event.

Question 53

Is Fotify free to use? (Explanation of free vs paid options)

Fotify · Accepted Answer

Yes! Fotify offers a free tier perfect for small gatherings or trying the platform. The free plan includes photo sharing for up to 50 photos, QR code generation, basic moderation, and 7-day storage. Paid plans unlock more photos, longer storage, bulk downloads, and premium features.

Question 54

What's included in the free plan and what are its limitations?

Fotify · Accepted Answer

The free plan includes: QR code and link sharing, up to 50 photo uploads, basic moderation controls, 7-day storage, and live display capability. Limitations: no bulk downloads, limited storage time, and photo count cap. Perfect for small gatherings or platform testing.

Question 55

What is the difference between the Photo Gallery plan and the Premium Event plan?

Fotify · Accepted Answer

Photo Gallery: unlimited photos, 30-day storage, bulk download, all essential features. Premium Event: unlimited photos, 6-month storage, priority support, digital invitations, RSVPs, and all premium features. Choose based on your event size and needs.

Question 56

Are there any additional or hidden fees (e.g., for downloads or number of guests)?

Fotify · Accepted Answer

No hidden fees! Pricing is transparent and includes everything listed in each plan. No charges for number of guests, uploads, or downloads within your plan limits. Optional add-ons like extended storage are clearly priced if you need them.

Question 57

Do I need to pay for each event, or do you offer a subscription for multiple events?

Fotify · Accepted Answer

Currently, Fotify uses per-event pricing, which most users prefer for occasional celebrations. Professional event planners and photographers can contact us for multi-event packages and volume discounts tailored to business needs.

Question 58

Do you offer packages or discounts for multiple events or professional use?

Fotify · Accepted Answer

Yes! We offer custom packages for event professionals, wedding planners, photographers, and anyone organizing multiple events. Contact our sales team for volume pricing that can save 20-40% on multiple event packages.

Question 59

Can I purchase now and activate an event later (buy now, use anytime)?

Fotify · Accepted Answer

Yes! Purchase your event package anytime and activate when ready. This is perfect for early planners who want to lock in current pricing or ensure everything is ready well before their event date.

Question 60

Do you have a refund policy or money-back guarantee?

Fotify · Accepted Answer

Yes! We offer no questions asked money-back guarantee if you're not satisfied. Our goal is your complete satisfaction with the Fotify experience. Refer to our refund policy for more details.

Question 61

Is the Fotify platform secure and private?

Fotify · Accepted Answer

Yes! Fotify uses enterprise-grade security including SSL encryption for all data transfers, secure cloud storage with redundancy, regular security audits, and privacy-first design. Your event photos and data are protected with the same security standards used by major tech companies.

Question 62

Who can see the photos uploaded – are albums private to my guests?

Fotify · Accepted Answer

You control photo visibility completely. Default settings make photos visible only to people with your event link. You can further disable public gallery access, or limit viewing to display screens only. Your photos are never public unless you explicitly choose that option.

Question 63

Is my event album private or can the public find it?

Fotify · Accepted Answer

Event albums are private by default. They cannot be found through search engines or browsing Fotify. Only people with your specific event link or QR code can access your album. You maintain complete control over sharing and visibility.

Question 64

Can I make the photo gallery public for anyone to view if I choose?

Fotify · Accepted Answer

Yes, if you choose! While events are private by default, you can enable public sharing for situations like public celebrations or marketing events. This is entirely optional and requires explicit activation in your privacy settings.