How to Get an Invoice

Need an invoice for your Fotify purchase? We're happy to provide one. Simply send us an email with your billing details and we'll generate your invoice.

Requesting an Invoice

Send an email to hello@fotify.app with the subject line "Invoice Request" and include the following information:

Required Information

• Account email - The email address associated with your Fotify account
• Purchase date - When you made the purchase
• Plan purchased - Photo Gallery or Premium Event

Billing Details

Please include all details you need on the invoice:

• Company/Individual name - Full legal name for the invoice
• Tax ID / VAT number - Your business tax identification number (if applicable)
• Billing address - Complete address including:
  • Street address
  • City
  • State/Province
  • Postal/ZIP code
  • Country

Example Email

To: hello@fotify.app
Subject: Invoice Request

Hi,

I'd like to request an invoice for my recent Fotify purchase.

Account email: john@company.com
Purchase date: January 15, 2025
Plan: Premium Event

Billing details:
Company name: Acme Corporation
Tax ID: US12-3456789
Address: 123 Business Street
City: New York
State: NY
Postal code: 10001
Country: United States

Thank you!

Processing Time

We typically process invoice requests within 1-2 business days. You'll receive your invoice as a PDF attachment to your email.

Frequently Asked Questions

Q: How do I get an invoice for my Fotify purchase? A: Send an email to hello@fotify.app with your account email, purchase details, and billing information (company name, tax ID, address). We'll send you a PDF invoice within 1-2 business days.

Q: Can I get an invoice after my purchase? A: Yes, you can request an invoice at any time after your purchase. Just include the purchase date in your email so we can locate your transaction.

Q: Do I need a tax ID to get an invoice? A: No, a tax ID is optional. If you're requesting an invoice for a business, include your tax ID/VAT number. For personal invoices, you can omit this field.

Q: What format will the invoice be in? A: Invoices are sent as PDF attachments to your email.

Q: Can I get an invoice for multiple purchases? A: Yes, just list all the purchases you need invoices for in your email, including the dates and plans for each.

Q: How long does it take to receive my invoice? A: We typically process invoice requests within 1-2 business days.

Q: Can I update the billing details on an existing invoice? A: If you need to correct billing details on an invoice, email us at hello@fotify.app with the corrected information and we'll issue a revised invoice.