Upgrade Your Event
Already have an event but need more features? You can upgrade your event to a higher tier at any time. Fotify uses differential pricing, so you only pay the difference between your current tier and the new one.
When to Upgrade
Consider upgrading your event when you need:
- Unlimited photos - Free tier allows up to 50 photos; paid tiers include unlimited photos
- RSVP management - Digital invitations and guest tracking (Premium tier)
- Premium features - Access to AI photo moderation, custom branding, multiple moderators, long videos, or extended gallery access
- Professional features - Event collaborators, a custom domain, 500 included email credits, unlimited long videos and albums and multiple seating arrangements (Professional tier)
- Longer duration - Need your event to run for more days
You don't have to watch the limit yourself: when your gallery reaches about 90% of its photo limit โ and again if it fills completely โ Fotify emails you so you can upgrade before guests are turned away. The Photos page quota bar also changes color as you approach the limit.
How to Upgrade Your Event
- Go to your Fotify Dashboard
- Find the event you want to upgrade
- Click on the event to open its settings
- Click the Upgrade button (or find it in the event menu)
- Choose your new tier
- Complete the payment
Your event is upgraded immediately after payment.
Understanding Differential Pricing
You only pay the difference between tiers, not the full price. For example:
| Scenario | Original Tier | New Tier | You Pay |
|---|---|---|---|
| Gallery to Premium | $29.99 | $49.99 | $49.99 - $29.99 |
| Premium to Professional | $49.99 | $79.99 | $79.99 - $49.99 |
| Free to Gallery | $0 | $29.99 | $29.99 |
| Free to Premium | $0 | $49.99 | $49.99 |
Prices in USD; they may vary by country and currency. Check the pricing page for current rates.
If you have event credits, they'll be applied automatically. If the upgrade cost is within your credit balance, no additional payment is needed.
Pricing may vary depending on your country and currency. See the latest pricing on the pricing page.
Payment Options
Using Credits
If you have event credits in your account, the upgrade cost is automatically deducted from your balance. No additional payment required if your credits cover the cost.
Using Card Payment
You'll be redirected to a secure Stripe checkout to pay the difference (unless credits left over from an earlier purchase already cover it). After payment, you're automatically returned to a confirmation page.
Upgrading from a Free Event
When upgrading from a Free tier to a paid tier (Gallery, Premium or Professional), you have two options for your event status:
Note: Free events are capped at 3 per account at any one time, but paid events have no per-account limit. Upgrading a free event also frees up a slot in your free quota โ and creating a brand-new paid event always works regardless of how many free events you have.
Continue from Current Date
Your event continues with its current timeline. All existing photos and settings are preserved. Best when:
- Your event is already in progress
- You want to keep the same start/end dates
- You have photos you want to retain
Start Fresh
Your event resets to Upcoming status with fresh dates. Best when:
- You were testing with the Free tier
- You want a clean slate before the actual event
- The event hasn't officially started yet
Both options preserve your event's configuration, QR codes, and settings.
What Happens After Upgrading
Once upgraded, your event immediately gets:
- New tier features - All features from your new tier are available instantly
- Increased photo limits - Unlimited photos on paid tiers take effect immediately
- Extended duration - If the new tier has longer duration, it's applied to your event
- RSVP re-enabled - If upgrading to a tier with RSVP support, your invitation feature is automatically restored
Your QR codes, album links, and all existing photos remain unchanged.
Frequently Asked Questions
Q: Can I upgrade an event that's already live? A: Yes, you can upgrade at any point - whether your event is Upcoming, Live, or even Paused.
Q: Will I lose my photos when upgrading? A: No, all your existing photos, settings, and guest uploads are preserved during an upgrade.
Q: Can I downgrade my event to a lower tier? A: No, events can only be upgraded to higher tiers. If you need a lower tier, create a new event.
Q: Do my QR codes change after upgrading? A: No, your QR codes and album links remain exactly the same. Guests won't notice any change.
Q: How do I pay for the upgrade? A: By card, for the difference between the two plans. If your account still holds credits from an earlier purchase and they cover the upgrade, they are applied instead; credits and a card payment cannot be combined on one upgrade.
Q: Is there a refund if I upgrade and then don't use the features? A: Upgrades are final. We recommend reviewing the tier features before upgrading.
Q: Can I upgrade multiple events at once? A: Each event must be upgraded individually from its own settings page.
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