What File Types Can Guests Upload?
Fotify supports all common photo and video formats from smartphones and cameras. Guests don't need to convert their files - just upload directly.
Supported Photo Formats
- JPG / JPEG - Most common format
- PNG - Supports transparency
- HEIC / HEIF - iPhone default format
- WebP - Modern web format
The system automatically handles format conversion when needed.
Supported Video Formats
- MP4 - Most common format
- MOV - iPhone video format
- WebM - Web video format
Video uploads require a Premium Event plan.
Automatic Processing
Fotify automatically:
- Converts HEIC to JPG for compatibility
- Optimizes images for web display
- Preserves original quality for downloads
- Rotates photos based on EXIF data
Guests don't need to do anything special - just select and upload.
Frequently Asked Questions
Q: What file types can guests upload? A: JPG, PNG, HEIC (iPhone), and WebP for photos. MP4, MOV, and WebM for videos (Premium plans).
Q: Do iPhone photos work? A: Yes! HEIC photos from iPhones are fully supported and automatically converted for compatibility.
Q: Can guests upload RAW photos? A: RAW formats are not supported. Convert to JPG or PNG before uploading.
Q: Are there any file types that won't work? A: Uncommon formats like TIFF, BMP, or RAW files are not supported. Stick to JPG, PNG, or HEIC for best results.
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