1 min readbeginnerLast updated: Jan 2, 2025

What File Types Can Guests Upload?

Fotify supports all common photo and video formats from smartphones and cameras. Guests don't need to convert their files - just upload directly.

Supported Photo Formats

  • JPG / JPEG - Most common format
  • PNG - Supports transparency
  • HEIC / HEIF - iPhone default format
  • WebP - Modern web format

The system automatically handles format conversion when needed.

Supported Video Formats

  • MP4 - Most common format
  • MOV - iPhone video format
  • WebM - Web video format

Video uploads require a Premium Event plan.

Automatic Processing

Fotify automatically:

  • Converts HEIC to JPG for compatibility
  • Optimizes images for web display
  • Preserves original quality for downloads
  • Rotates photos based on EXIF data

Guests don't need to do anything special - just select and upload.

Frequently Asked Questions

Q: What file types can guests upload? A: JPG, PNG, HEIC (iPhone), and WebP for photos. MP4, MOV, and WebM for videos (Premium plans).

Q: Do iPhone photos work? A: Yes! HEIC photos from iPhones are fully supported and automatically converted for compatibility.

Q: Can guests upload RAW photos? A: RAW formats are not supported. Convert to JPG or PNG before uploading.

Q: Are there any file types that won't work? A: Uncommon formats like TIFF, BMP, or RAW files are not supported. Stick to JPG, PNG, or HEIC for best results.

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