Upgrade Your Event
Already have an event but need more features? You can upgrade your event to a higher tier at any time. Fotify uses differential pricing, so you only pay the difference between your current tier and the new one.
When to Upgrade
Consider upgrading your event when you need:
- Unlimited photos - Free tier allows up to 50 photos; paid tiers include unlimited photos
- RSVP management - Digital invitations and guest tracking (Premium tier)
- Premium features - Access to AI photo moderation, custom branding, multiple moderators, or extended gallery access
- Longer duration - Need your event to run for more days
How to Upgrade Your Event
- Go to your Fotify Dashboard
- Find the event you want to upgrade
- Click on the event to open its settings
- Click the Upgrade button (or find it in the event menu)
- Choose your new tier
- Complete the payment
Your event is upgraded immediately after payment.
Understanding Differential Pricing
You only pay the difference between tiers, not the full price. For example:
| Scenario | Original Tier | New Tier | You Pay |
|---|---|---|---|
| Gallery to Premium | $X | $Y | $Y - $X |
| Free to Gallery | $0 | $X | $X |
| Free to Premium | $0 | $Y | $Y |
Actual prices vary. Check the pricing page for current rates.
If you have event credits, they'll be applied automatically. If the upgrade cost is within your credit balance, no additional payment is needed.
Payment Options
Using Credits
If you have event credits in your account, the upgrade cost is automatically deducted from your balance. No additional payment required if your credits cover the cost.
Using Card Payment
If you don't have credits (or insufficient credits), you'll be redirected to a secure Stripe checkout to pay the difference. After payment, you're automatically returned to a confirmation page.
Upgrading from a Free Event
When upgrading from a Free tier to a paid tier (Gallery or Premium), you have two options for your event status:
Continue from Current Date
Your event continues with its current timeline. All existing photos and settings are preserved. Best when:
- Your event is already in progress
- You want to keep the same start/end dates
- You have photos you want to retain
Start Fresh
Your event resets to Upcoming status with fresh dates. Best when:
- You were testing with the Free tier
- You want a clean slate before the actual event
- The event hasn't officially started yet
Both options preserve your event's configuration, QR codes, and settings.
What Happens After Upgrading
Once upgraded, your event immediately gets:
- New tier features - All features from your new tier are available instantly
- Increased photo limits - Unlimited photos on paid tiers take effect immediately
- Extended duration - If the new tier has longer duration, it's applied to your event
- RSVP re-enabled - If upgrading to a tier with RSVP support, your invitation feature is automatically restored
Your QR codes, album links, and all existing photos remain unchanged.
Frequently Asked Questions
Q: Can I upgrade an event that's already live? A: Yes, you can upgrade at any point - whether your event is Upcoming, Live, or even Paused.
Q: Will I lose my photos when upgrading? A: No, all your existing photos, settings, and guest uploads are preserved during an upgrade.
Q: Can I downgrade my event to a lower tier? A: No, events can only be upgraded to higher tiers. If you need a lower tier, create a new event.
Q: Do my QR codes change after upgrading? A: No, your QR codes and album links remain exactly the same. Guests won't notice any change.
Q: What if I have credits but not enough for the upgrade? A: Currently, upgrades use either credits (if you have enough) or card payment. Partial credit usage is not supported for upgrades.
Q: Is there a refund if I upgrade and then don't use the features? A: Upgrades are final. We recommend reviewing the tier features before upgrading.
Q: Can I upgrade multiple events at once? A: Each event must be upgraded individually from its own settings page.
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