How to Get an Invoice

Every Fotify purchase comes with an invoice. Payments are processed by Stripe, which issues the invoice the moment the payment goes through and keeps every one of them in your billing portal, where you can download them as PDFs at any time.

Step 1: Open the Billing Portal

1. Sign in to dashboard.fotify.app.
2. Open the account menu in the top-right corner and choose Billing Portal.
3. Click Continue to Stripe. You'll be taken to a secure page hosted by Stripe.

Step 2: Download the Invoice

Under Invoice history you'll see every purchase with its date, amount and status. Click a purchase to open it, then use the download option to save the invoice as a PDF.

The invoice shows the plan or add-on you bought, the amount paid, and any tax that was collected, along with the billing name and address on file.

Adding Company Details and a Tax ID

The billing name, address and tax ID printed on your invoices come from the Billing information section of the same portal. To have them appear on an invoice, set them before you pay:

1. Open the Billing Portal as described above.
2. Under Billing information, click Update information.
3. Enter the company or individual name, the full billing address and, if you have one, your tax ID or VAT number.
4. Save. Every invoice issued from now on uses these details.

Frequently Asked Questions

Q: How do I get an invoice for my Fotify purchase? A: Open the Billing Portal from the account menu in your dashboard and download it from the invoice history. Invoices are issued automatically by Stripe for every purchase.

Q: Can I get an invoice for a purchase I made a while ago? A: Yes. The invoice history in the Billing Portal lists all of your purchases, and each one can be downloaded at any time.

Q: How do I put my company name and tax ID on the invoice? A: Update your billing information in the Billing Portal before you pay. The name, address and tax ID you save there are printed on every invoice issued afterwards.

Q: Do I need a tax ID to get an invoice? A: No. A tax ID is optional and only relevant if you are buying for a business.

Q: Is tax included on the invoice? A: Yes. Where tax applies, the invoice shows the amount that was collected on the purchase.

Q: The details on an existing invoice are wrong. Can they be corrected? A: Update your billing information in the Billing Portal so future invoices are right, then email hello@fotify.app with the purchase date and the corrected details and we'll help with the existing one.