How to Use Attendance Verification

The Attendance Verification page is a dedicated tool for security staff and greeters to verify guests at your event entrance. Using QR code scanning or manual lookup, you can quickly confirm guest identity and track who has arrived.

This guide is for security staff and event personnel using the verification page at the event entrance.

Setting Up Attendance Verification

Before using this feature, the event organizer must enable it in the RSVP settings. See the Attendance Settings section in the customization guide for details.

For Event Organizers

Go to your RSVP dashboard and click the Invitation tab
Scroll to Attendance Settings
Enable "QR Code Access" to activate guest verification
Set an access password (minimum 6 characters)
Click "Copy Link" under Security Staff Access to get the verification page URL
Share the link and password with your security team

Accessing the Verification Page

For Security Staff

Open the verification link provided by the event organizer
Enter the access password you were given
Click "Verify Password"

Once logged in, you'll see the main verification interface with a green "Live" indicator showing you're connected.

Logging Out

Click the red "Logout" button to end your session. You'll need to re-enter the password to access the page again.

Understanding the Interface

The verification page has two main features:

Start Scanning QR Code

Click this blue button to activate your device's camera and scan guest QR codes.

Guest List

Click the purple "Guest List" button to view and search all confirmed guests. The number in parentheses shows how many guests are on the list.

Verifying Guests with QR Codes

The fastest way to verify guests is by scanning their QR codes.

How to Scan

Click "Start Scanning QR Code"
Allow camera access when prompted
Point your device's camera at the guest's QR code
The scanner will automatically detect and read the code
Guest information appears on screen

After Scanning

When a valid QR code is scanned, you'll see a green card with:

Guest name
Status (e.g., "Ready to attend")
Confirmed Guests - Number of people in their party
"Mark as Attended" button - Click to record their arrival
"Scan Another" button - Continue to the next guest

Closing the Scanner

Click "Close Camera" to stop scanning and return to the main screen.

Manual Guest Lookup

If a guest doesn't have their QR code, you can look them up manually.

Searching for Guests

Click "Guest List" to open the guest panel
Use the search bar to find guests by:
- Name
- Email
- Phone number
The list filters as you type

Guest List Information

The list shows:

Column	Description
Name	Guest's name
Status	RSVP response (ACCEPTED, DECLINED, etc.)
Guests	Number of people in their party

Click on a guest to view their details and mark attendance.

Marking Guests as Attended

When you verify a guest (via QR scan or manual lookup):

Review their information on the green confirmation card
Confirm the number of guests in their party
Click "Mark as Attended" to record their arrival

The guest is now marked as attended in the system, and the organizer can see this in their dashboard.

Scanning More Guests

After marking attendance, click "Scan Another" to quickly process the next guest in line.

Recent Activity

At the bottom of the screen, you'll see a Recent Activity log showing:

Guest name
Verification status
Timestamp

This helps you track recent check-ins and verify you've processed guests correctly.

Tips for Event Day

Before the Event

Test the verification page and your device's camera
Ensure good lighting at the entrance for QR scanning
Have the password saved and ready
Charge your device fully

During the Event

Keep the page open - the "Live" indicator shows you're connected
Use QR scanning for speed when possible
Fall back to manual lookup when guests can't find their QR code
Check the guest count to verify party size

Handling Issues

Guest not found: Ask them to spell their name or provide their email
QR code won't scan: Try manual lookup instead
Wrong number of guests: Verify with the guest before marking attendance
Connection lost: Refresh the page and log in again

Frequently Asked Questions

Q: Where do guests get their QR codes? A: Guests receive a unique QR code when they RSVP. It's included in their confirmation and can be accessed from their RSVP link.

Q: What if a guest shows up who isn't on the list? A: They may not have RSVPed or may be a plus-one. Check with the event organizer or ask the guest to RSVP on the spot if possible.

Q: Can multiple staff members use the verification page at once? A: Yes, multiple devices can be logged in with the same password. This is useful for events with multiple entrances.

Q: Does this work offline? A: No, an internet connection is required to verify guests and record attendance. The "Live" indicator confirms you're connected.

Q: What happens if I mark the wrong guest as attended? A: Contact the event organizer - they can view and manage attendance records from their dashboard.

Q: Can I see who has already arrived? A: The organizer can see attendance status in their dashboard. The verification page shows your recent activity log.

Q: Do I need a special app? A: No, the verification page works in any mobile browser. No app installation required.

Q: What if the camera won't open? A: Check that you've granted camera permissions in your browser settings. Try refreshing the page or using a different browser.

Q: Can guests be checked in more than once? A: The system tracks attendance, so re-scanning a guest will show they've already been marked as attended.

Q: What's the "Confirmed Guests" number? A: This shows how many people the guest said would be attending (including themselves and any plus-ones).