10 min readbeginnerLast updated: Oct 1, 2026

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How to Manage Your Guest List

The Guests page in your dashboard is where you add, manage, and track all your event attendees. Whether you're adding guests one by one or importing hundreds from a spreadsheet, Fotify makes it easy to keep your guest list organized.

You don't need an RSVP invitation to build your guest list โ€” the page works on its own, and everything connects automatically if you create an invitation later.

Accessing the Guest List

  1. Go to your event dashboard at dashboard.fotify.app
  2. Select your event and click "Guests" in the sidebar

You'll see your complete guest list with response statuses and action buttons.

Note: The per-guest share actions (copy invitation, copy invite link, send from my email, WhatsApp) appear once you've set up your invitation and enabled RSVP โ€” before that there's nothing to share yet. A banner on the page takes you to the setup when you're ready.

Understanding the Guest List

Filtering Guests

All filtering lives in one filter bar at the top of the Guests page. Every filter combines (AND), so you can stack them to answer precise questions like "VIPs who haven't answered and have a phone number."

Status is a set of chips, and it's multi-select โ€” click as many as you like:

ChipShows
AllEvery guest on your list (clears the status filter)
AcceptedGuests who confirmed they're attending
DeclinedGuests who can't attend
Not AnsweredGuests who haven't responded yet
AttendedGuests who checked in at the event (when QR attendance is enabled)

Because status is multi-select, you can show Accepted + Attended together (everyone who's coming) or Not Answered + Declined together (everyone still to chase). Each chip shows a live count.

More filters (the slider button) opens extra dimensions:

  • Source โ€” Added by me (you added them) vs Self-registered (they signed up through a registration link)
  • Party size โ€” Solo (just the one person) vs Group (2+ people with plus-ones)
  • Has email / Has phone โ€” only guests you can actually email or message, handy right before a send

Every active filter shows as a removable chip on a summary row, with a Clear all button and a live "X of Y matching" count, so you always know exactly what slice you're looking at.

Guest Information Columns

The table displays key information for each guest:

  • Name - Guest's full name
  • Email - Email address (if provided)
  • Cellphone - Phone number for SMS/WhatsApp
  • Guests - Number of people in their party (including plus-ones)
  • Confirmed - How many people they confirmed are attending
  • Status - Their RSVP response (Accepted, Declined, Not Answered)
  • Tags - Colored chips showing the guest tags applied to this guest. Click the + Add tag button on the row to attach or remove tags inline
  • Registered - When the guest was added or self-registered
  • Actions - Quick action buttons

Sorting and Searching

  • Search - Use the search bar to find guests by name, email, phone, or โ€” when Collect Guest Names is on โ€” a plus-one's name. If a plus-one matches, that invitation auto-expands and the matched name is highlighted
  • Sort - Click any column header to sort the list (e.g., by name, status)

Viewing Plus-One Names (when Guest Names is on)

When you've enabled Collect Guest Names (or you're using seating, which includes it), parties of 2 or more show a chevron next to the main name. Click it to expand the row and reveal each plus-one as an indented sub-row beneath the main invitation:

  • Every named guest shows with a "+1" badge (or "Main guest" for the primary)
  • A pencil icon on each sub-row jumps straight to editing that specific name
  • If a party has fewer names than its declared size, you'll see a "N names not provided yet" placeholder with an Add names link
  • During search, rows containing a matching plus-one auto-expand so the match is visible at a glance โ€” you can still collapse manually and your choice is remembered until you clear the search

Names you edit here and names you edit on the Seating page are the same names โ€” correct a spelling in either place and both update. A guest who later re-submits their RSVP can't overwrite a name you've corrected.

Filtering & Tagging Guests

Fotify's tag system lets you label guests (e.g., "Family", "VIP", "Work") and filter on them. Full details live in the Guest Tags article; here's how tags show up in the guest list.

The tag filter row

The filter bar includes a Tags row. It contains:

  • A chip for every tag you've created (click to toggle it on/off as a filter)
  • A dashed "+ New tag" chip that opens the tag manager so you can create one inline
  • A "Manage tags" button on the right (rename colors, edit, or delete existing tags)
  • When two or more tag chips are active, an Any / All segmented toggle controls whether the filter matches guests with any of the selected tags or all of them

When a tag filter is active, the guest list only shows matching guests. Click the same chip again to remove that one tag, or use Clear all to reset every filter at once. Tag filters stack with the status chips, search, and the More filters dimensions.

Tagging guests inline

On any guest row (desktop table or mobile card), click the + Add tag button in the Tags column. A dropdown appears with every tag for the event; click to toggle, then Save. Existing tags on the guest show as colored chips next to the button.

Bulk-tagging selected guests

To tag (or untag) many guests at once:

  1. Select guests using the checkboxes on the left of each row
  2. In the selection toolbar that appears, click "Apply tags"
  3. Pick a mode โ€” Add, Remove, or Replace
  4. Tick the tags you want, then click the green Save button
  • Add attaches the selected tags to every guest, on top of their existing ones
  • Remove strips the selected tags from every guest
  • Replace wipes their current tags and sets exactly the selected list

Adding Guests Individually

To add a single guest:

  1. Click the "Add Guest" button
  2. Fill in the guest details:
    • Name - Guest's first name (required)
    • Last Name - Guest's last name
    • Email - Email address for digital invitations
    • Cellphone - Phone number in international format with + (e.g., +14155551234)
    • Number of Guests - How many people in their party (default: 1)
    • SMS Language - Override the default language for this guest's SMS messages
  3. Click "Add Guest"

Phone Number Format

For SMS and WhatsApp features to work, phone numbers must be in international E.164 format:

  • Start with + followed by country code
  • No spaces, dashes, or parentheses
  • Examples: +14155551234 (US), +34612345678 (Spain), +4915112345678 (Germany)

Importing Multiple Guests (CSV, Excel or Paste)

For large guest lists, import them all at once from a file or straight from your spreadsheet.

How to Import

  1. Click "Upload Guest List"
  2. Either drag and drop your file (.csv or Excel .xlsx) onto the upload area, or click "Or paste rows from a spreadsheet" and paste the cells you copied from Excel or Google Sheets โ€” header row included
  3. Click "Upload Guest List"

Excel workbooks are read from their first sheet, so you can upload the file you already keep your list in โ€” no need to save it as CSV first. Older binary .xls files are not accepted: open them in Excel and save as .xlsx.

Importing More Guests Than Your Plan Allows

On a plan with an invitation limit (Free includes up to 20 invitations and Photo Gallery up to 20), a list longer than the invitations you have left still imports. The rows that fit are added in file order, and the result lists the rest as over your plan's limit, with an Upgrade to invite everyone link. After upgrading, import just the rows that didn't fit โ€” or, if your file has a Guest ID column, upload the whole file again: rows already on your list update those guests instead of being added twice, and rows that update a guest never count toward your limit.

Column Format

Only a Name column is required (a file with a Guest ID column that only updates guests already on your list can skip it). Every other column is optional: leave it out of the file entirely, or include it and leave cells blank. A file with a single Name column and one name per line is a valid import.

Column names are matched flexibly. Capitalization, spaces and punctuation don't matter, and the common names a spreadsheet already uses are recognized โ€” for example First Name, Surname, E-mail, Mobile, Party Size, as well as Nombre, Apellidos, Vorname, Nachname, Prรฉnom, Nom, Telefono and similar. You don't have to rename your headers to the ones below; those are simply what the template uses.

Columns Fotify doesn't recognize are skipped, and the import result lists them so you know nothing from them was saved.

ColumnRequiredDescription
NameYesGuest's first name (a full name works too)
LastNameNoGuest's last name
EmailNoEmail address. Rows with a malformed address (e.g. john@) are reported and skipped โ€” fix the value or leave the cell empty
PhoneNoPhone with + and country code (e.g. +14155551234). Spaces, dashes, dots and parentheses are removed automatically, and a leading 00 becomes +
GuestsNoNumber of guests in party (default: 1)
LocaleNoLanguage code for SMS and email (en, es, fr, de, it, pt, etc.). SmsLocale and MessagingLocale are still accepted for backward compatibility
TagsNoTag names to apply to this guest, separated by | (pipe). Missing tags are auto-created
DisplayAliasNoDisplay name used in messages instead of Name + LastName (e.g. "Adam & Susan", "The Smith Family"). Useful for couples, families, and groups
IsPluralNoSet to true (or yes / 1) when the invitation is for multiple people so messages use plural form in supported languages (Swedish, Spanish, French, Italian, Portuguese, Dutch, Polish, Arabic, Hebrew, Danish). Defaults to false
StatusNoRSVP answer you already have for this guest: Accepted, Declined, Attended or Not Answered. Defaults to Not Answered
Confirmed GuestsNoHow many people of the party are confirmed. Only used when Status is Accepted or Attended; defaults to the full party size
Guest IDNoYour own ID for the guest, such as the ID from the RSVP app or spreadsheet the list came from. A row whose Guest ID is already on your list updates that guest instead of adding a duplicate. ID and External ID headers are recognized too

Example CSV

Name,LastName,Email,Phone,Guests,Locale,Tags,DisplayAlias,IsPlural,Status,Confirmed Guests,Guest ID
John,Doe,john@example.com,+14155551234,2,en,Family|VIP,,,,,G-001
Adam,Smith,adam@example.com,+34612345678,2,sv,Family,Adam & Susan,true,Accepted,2,G-002
Maria,Garcia,maria@example.com,+34612345678,3,es,Family,The Garcia Family,true,Accepted,2,G-003
Hans,Mueller,,+4915112345678,1,de,Colleagues,,,Declined,,G-004
Yuki,Tanaka,yuki@example.com,,2,ja,,,,,,
Erik,Andersson,erik@example.com,+46701234567,2,sv,Family,,,Not Answered,,G-006

Updating Guests You Already Imported

Add a Guest ID column and the import becomes an update for every guest it already knows:

  • Your own IDs: put the ID each guest has in your other RSVP app or spreadsheet in the Guest ID column (a header called ID works too). The first upload adds the guests and remembers their IDs; every later upload of the same sheet updates those guests and adds only the new rows.
  • Lists you exported from Fotify: every Excel and CSV export starts with a Guest ID column. Edit the file โ€” change statuses, fix names, add phone numbers โ€” and upload it again to update everyone in place.
  • Blank cells keep what the guest has. A file with only Guest ID and Status columns changes statuses and nothing else. Tags in the file are added to the guest's existing tags.
  • Updated guests go through the same rules as editing them by hand: marking someone Accepted counts their whole party, and lowering Guests below the people already named on the invitation is refused for that row.
  • Each Guest ID may appear only once per file, and only guests on this event's list are matched. A row with an ID that isn't on your list is added as a new guest (it needs a Name).

The import result tells you how many guests were added, how many existing guests were updated, and how many were already up to date.

Tips for CSV Import

  • Click "Download simple template (Name only)" for the smallest valid file, or "Download Example" for a template with every column
  • Email and phone are optional - leave empty if not available
  • Comma- and semicolon-separated files are both accepted (Excel in most of Europe saves CSV with semicolons); tab-separated files work too
  • Accented names survive whatever encoding your spreadsheet used: UTF-8, Windows/ANSI and Excel's "Unicode Text" are all detected automatically
  • A file (or paste) that is just one column of names with no header row is imported as a list of names
  • Files up to 5 MB are accepted
  • A row whose Name cell is empty is skipped and listed in the result; the other rows still import
  • If you see "Missing required column: Name", the first line of your file has no header Fotify can read as the guest's name. The message lists the headers it found โ€” rename one of them to Name (or First Name, Full Name, โ€ฆ)
  • Supported messaging languages: en, es, fr, de, it, pt, nl, pl, ru, tr, ar, he, hi, ja, ko, zh, da, sv
  • If Locale is empty, the guest receives SMS and email in your default event language
  • Tags column: separate multiple tags with | (e.g., Family|VIP). Any tag name that doesn't already exist for the event is created automatically with a default color โ€” you can change the color later in Manage tags
  • DisplayAlias: when set, this name is used in SMS, emails and on the RSVP page (also replaces {{FIRSTNAME}}, {{LASTNAME}} and {{FULLNAME}} in custom message templates). Leave empty to use the regular Name + LastName
  • Status: use it to import a list you already collected elsewhere, or to move a guest list between events. Exported guest lists already contain this column, so an export re-imports with the same answers โ€” and because exports also carry a Guest ID, re-uploading an export to the same event updates the guests instead of adding copies. Leave the column out (or empty) and everyone is imported as Not Answered
  • IsPlural: only matters in languages that distinguish singular/plural in the 2nd person โ€” for example Swedish "du รคr inbjuden" (singular) becomes "ni รคr inbjudna" (plural). For English, German, Russian and other languages without that distinction the field is ignored

Guest Action Buttons

Each guest row has action buttons for quick management:

IconActionDescription
PencilEditModify guest details (name, email, phone, guests, status)
EyeViewSee all guest information without making changes
CopyCopy InvitationCopy the guest's invitation โ€” the designed email for a mail client, your message template everywhere else
LinkCopy Invite LinkCopy just the guest's RSVP link โ€” no message text โ€” ready to paste anywhere
EnvelopeSend from my emailCopy the designed invitation and open your mail client, addressed to that guest, for you to paste it in (if email provided)
WhatsAppWhatsAppOpen WhatsApp Web with pre-filled message (if phone provided)
PeopleManage NamesAdd or edit plus-one names (shown when Guest Names or seating is on)
TrashDeleteRemove guest from list (requires confirmation)

Copy Invitation vs. Copy Invite Link: Copy puts the guest's invitation on your clipboard in two forms at once, and whatever you paste into picks the one it understands โ€” paste into Outlook or Gmail and you get the designed invitation with its cover image and RSVP button, paste into WhatsApp or a notes app and you get the personalized text message (greeting + link + any template text). The Link icon copies only the bare URL, perfect for a calendar invite, an Instagram story, or anywhere a full message would be too much.

Mobile View

On mobile devices, action buttons are accessible through a menu (three dots) at the bottom right of each guest card.

Sending Invitations to Guests

After adding guests, you need to send them their personalized RSVP links.

Copy and Paste

  1. Click the Copy icon for a guest
  2. Wait for the tick โ€” the invitation is on your clipboard once it appears
  3. Paste into email, text message, or messaging app of your choice

Paste into a mail client and you get the designed invitation; paste anywhere else and you get the plain personalized message. You don't choose โ€” the app you paste into takes the version it can display.

Copy Just the Link

  1. Click the Link icon for a guest
  2. Only the bare RSVP link is copied โ€” no message text
  3. Paste it into a calendar invite, an Instagram story, a group chat, or anywhere a full message would be overkill

Need every guest's link at once? Download the list as Excel or CSV โ€” the RSVP Link column has each guest's personal link.

Send from Your Own Email

  1. Click the Envelope icon (only visible for guests with email addresses)
  2. The designed invitation is copied and your mail client opens, addressed to that guest with the subject filled in
  3. Click into the empty message body and paste (Ctrl+V, or Cmd+V on a Mac), then send

This sends the invitation from your own mailbox rather than ours. It is the thing to reach for when a guest's employer is filtering our emails into junk โ€” see How to Send Email Invitations for when that happens and how to spot it.

Two things to know. The message body opens empty on purpose, so paste before you send. And because your mail client does the sending, these invitations don't appear in Fotify's open and click statistics โ€” RSVPs still track normally.

Outlook on the web: Outlook pastes with its own formatting by default, which strips the invitation's colors and backgrounds and leaves you with plain black text. This is an Outlook setting, not a problem with the invitation. Right after you paste, a small paste-options button appears at the bottom left of the message โ€” click it and choose Keep source formatting (also shown as "Paste as is") and the design comes back. You can make it the default under Settings โ†’ Mail โ†’ Compose and reply.

Older Outlook for Windows: This version composes through Word, so the invitation arrives with its layout, colors, images and fonts, but rounded corners may render square. Everything stays readable and every link works. Gmail and Apple Mail show the invitation as designed.

WhatsApp Direct

  1. Click the WhatsApp icon (only visible for guests with phone numbers)
  2. WhatsApp Web opens with a pre-filled invitation message
  3. Send the message directly

WhatsApp Tracking

  • Guests you've messaged on WhatsApp will have a subtle green background
  • This helps you track who has received their invitation
  • Use "Reset All Sent" to clear this tracking history and start fresh

Exporting Your Guest List

Click "Download" in the Guests page toolbar and pick a format: Excel (.xlsx) for sorting and editing, CSV (.csv) for importing into other tools, or PDF (.pdf) for a ready-to-print document.

Exports respect your active filters and sort order. Whatever the guest table is currently showing is exactly what lands in the file โ€” same rows, same order โ€” so you can download just Accepted VIPs or Self-registered guests with no phone number. Want the whole list? Hit Clear all first.

Files are named after your event and the export date (e.g. my-wedding-guests-2026-07-09.xlsx), so multiple downloads never overwrite each other.

Every guest's personal RSVP link is included. The Excel and CSV downloads have an RSVP Link column with each guest's own link โ€” the same one the Link icon copies and your invitation emails use, on your custom domain if you have one. Use it to mail-merge from Gmail or Outlook or to bulk-send from another messaging tool. The column is skipped when you import a file, so every imported guest gets their own new link.

Exports start with a Guest ID column. It holds your own ID for the guest when you imported one, or Fotify's ID otherwise. Edit the file and upload it again to this event and those guests are updated in place rather than added a second time.

Download as Excel (recommended for spreadsheets)

  1. Click "Download" โ†’ Excel (.xlsx)
  2. The Guests sheet includes all guest information, responses, every custom field from your registration form (e.g. role, organization, dietary needs) as its own column, a Tags column, and an RSVP Link column with each guest's personal invitation link (clickable) โ€” with the header row pinned and column filters already enabled, so you can immediately sort and slice by any criteria
  3. A second Summary sheet shows your response stats at a glance: total invitations, accepted, declined, not answered, attended, and confirmed guest count
  4. Opens correctly in Excel, Google Sheets, and Numbers regardless of your computer's regional settings

Download as CSV

  1. Click "Download" โ†’ CSV (.csv)
  2. The file includes all guest information, responses, custom field values, a Tags column (pipe-separated tag names โ€” same format accepted on import, so you can round-trip data), and an RSVP Link column with each guest's personal invitation link
  3. When Collect Guest Names is enabled, the CSV also includes a Plus Ones column right after Guests โ€” each non-main guest pipe-separated (e.g. John Doe | Jane Doe | Kid Smith). The column is omitted when name capture is off, so the CSV shape stays predictable for events that don't use the feature. The same column appears in the Excel export too
  4. If the CSV opens with everything in one column in Excel, use the Excel (.xlsx) format instead โ€” it isn't affected by regional list-separator settings

Download as PDF

  1. Click "Download" โ†’ PDF (.pdf)
  2. A formatted PDF is generated with your event name, date, and a summary of response stats
  3. The PDF includes all guest details in a clean table layout, with a Tags column showing each guest's tag names as comma-separated text

Note: custom registration fields (e.g. role, organization) are not included in the PDF's fixed layout โ€” download the Excel or CSV format when you need those columns.

When Collect Guest Names is enabled, the PDF also includes:

  • Indented sub-rows for each plus-one guest beneath the main invitation, listing their individual name

When seating is also in use, each sub-row additionally shows that person's assigned table in a new Table column.

This makes the PDF ideal for:

  • Printing a guest list for the venue or door staff
  • Sharing with vendors (caterers, event planners) who don't use spreadsheets
  • Having a physical backup at the event
  • Checking table assignments at a glance

Managing Guest Responses

Editing a Response

If a guest contacts you to change their RSVP:

  1. Click the Edit (pencil) icon for that guest
  2. Update their status (Accepted, Declined)
  3. Adjust the number of confirmed guests if needed
  4. Save changes

Setting the Status of Many Guests at Once

Collected answers somewhere else โ€” another RSVP app, a paper list, phone calls? Set them in one go instead of editing each guest:

  1. Select the guests with the checkboxes (use "Select all N matching" to cover every page, for example after filtering by Not Answered)
  2. In the selection toolbar, click "Set status"
  3. Pick Accepted, Declined, Not Answered or Attended
  4. Click "Set N guests" to apply

Each guest is updated exactly as if you had edited them by hand: Accepted counts their whole party (a guest with 3 passes counts as 3), Declined and Not Answered take them out of the headcount, and Attended marks them as checked in. Guests who already had that status are left as they were. The new status replaces whatever the guest answered themselves, so double-check your selection first.

Viewing Response Details

Click the View (eye) icon to see:

  • Full guest information
  • Their RSVP response
  • Any comments they submitted
  • Custom field responses

Deleting Guests

To remove a guest:

  1. Click the Delete (trash) icon
  2. Confirm the deletion

To delete multiple guests:

  • Select guests using the checkboxes
  • Click "Delete all (X)" to remove selected guests

Acting on a filtered list across pages? When more guests match your filters than fit on the current page, the selection toolbar shows a "Select all N matching" button. It selects every matching guest across all pages, so bulk Apply tags, Set status or delete acts on the whole filtered set, not just the page you can see.

Tips for Guest List Management

Before Your Event

  • Add all guests before sending invitations
  • Double-check phone numbers are in international format
  • Use CSV import for large lists to save time
  • Set appropriate SMS language for international guests

Tracking Responses

  • Check the Not Answered filter regularly to follow up
  • Use WhatsApp tracking to see who received invitations
  • Export the list periodically to track progress

Following Up

  • For guests who haven't responded, use the Copy, Envelope or WhatsApp buttons to send reminders
  • Consider using the SMS feature for bulk reminders

Frequently Asked Questions

Q: Is there a limit to how many guests I can add? A: It depends on your plan. Free events include up to 20 invitations and Photo Gallery events up to 20, both with digital invitations and RSVP. From the Premium plan up, and on subscription events, the guest list is unlimited. The limit counts invitations, not people: a party of four on one invitation uses one. On a capped plan, the Guests page shows how many invitations you've used and, if your registration link had to turn people away because the list was full, how many guests tried to RSVP after it filled up, next to an upgrade button. A guest list import longer than your remaining invitations adds the rows that fit and lists the rest (see Importing More Guests Than Your Plan Allows).

Q: Can I add guests after sending invitations? A: Yes! You can add new guests at any time. Just remember to send them their invitation link.

Q: What happens if I delete a guest who already responded? A: Their response is permanently removed. If they try to use their old RSVP link, it will no longer work.

Q: Can I change a guest's RSVP status manually? A: Yes, use the Edit button to manually update any guest's status, such as when they call to confirm instead of using the online form.

Q: Can I mark many guests as Accepted at once? A: Yes. Select them with the checkboxes (or "Select all N matching"), click "Set status" in the selection toolbar, pick Accepted and apply. It's the quickest way to bring in answers you collected in another RSVP app, without importing the list again.

Q: Why can't I see the WhatsApp button for some guests? A: The WhatsApp button only appears for guests who have a phone number saved. Add their phone number to enable this feature.

Q: What's the difference between "Guests" and "Confirmed" columns? A: "Guests" is how many people you invited in that party. "Confirmed" is how many the guest said are actually attending when they responded.

Q: I lowered a guest's number of passes and nothing changed. Why? A: Check what you expected to change. The invitation itself never disappears โ€” lowering the passes changes how many people that one invitation covers, not how many invitations you have, so the row count and the "invitations" total stay the same. The Guests column on that row is what should have moved.

The Confirmed column only fills in once the guest answers, so a party that hasn't responded shows a dash there no matter how many passes you give it.

Q: It won't let me lower the passes. Why? A: Because that invitation still lists people by name. Passes and people have to agree, and we won't delete a guest you named โ€” or already seated โ€” just to make a number fit, so the removal has to be a decision you make. The message names who is in the way.

Remove them first with the People button on that row (Manage Names), then lower the passes. If that person already has a table on the Seating page, removing them asks you to confirm, since it frees their seat as well. Empty unnamed placeholders don't block anything โ€” those are cleared for you.

Q: Can I import guests from Google Contacts or another app? A: Export your contacts as a CSV file from your contact app, then format it to match Fotify's CSV requirements and import it.

Q: What's the difference between the CSV and PDF export? A: CSV is best for spreadsheet work โ€” editing, filtering, and importing into other tools. PDF is a formatted, printable document with your event header and summary stats, ideal for sharing with vendors or printing for door staff at the event.

Q: Does the PDF include table assignments and plus-one names? A: Plus-one names appear as indented sub-rows beneath the main invitation whenever Collect Guest Names is enabled. When seating is also in use, the PDF adds a Table column showing each person's individual seat assignment.

Q: Can I search by a plus-one's name? A: Yes โ€” when Collect Guest Names is on, the search bar matches plus-one names too. The matching invitation auto-expands so you can see which party member matched, with that name highlighted. This is handy when a guest contacts you and you only remember the name of who's coming with them, not the main invitee.

Q: Does the CSV export include plus-one names? A: When Collect Guest Names is enabled, the CSV adds a Plus Ones column right after Guests, listing each non-main party member pipe-separated. When name capture is off, the column is omitted so the CSV shape stays consistent.

Q: How do I know which guests I've already sent invitations to? A: Guests contacted via WhatsApp show a green background, and guests you've sent to from your own mail client show an amber envelope. Both are tracked in the browser you used, so they won't follow you to another device. For invitations Fotify sent, the email statistics are the reliable record.

Q: My guests say they never got the invitation. What can I do? A: First check the email statistics to see whether it was delivered โ€” some company mail systems accept an email and then file it into junk, which shows as delivered but never opened. When a whole company is filtering them, use the Envelope icon to send that guest's invitation from your own mailbox instead. See How to Send Email Invitations for how to read the statistics.

Q: Can guests RSVP without being added to the list first? A: For personalized invitations, guests must be added to your list first to receive their unique RSVP link. However, if you enable the Registration Form feature, guests can self-register using a public link - they'll be automatically added to your guest list when they complete the form.

Q: What happens if I upload a CSV with duplicate guests? A: Without a Guest ID column, every row in the file becomes a new guest, so uploading the same file twice creates each guest twice. Add a Guest ID column (or re-upload a list you exported from Fotify, which already has one) and rows matching a guest on your list update that guest instead. If you already have duplicates, filter the list (for example by the tag you imported with) and use bulk delete to remove the extra copies.

Q: Can I import guests with tags already applied? A: Yes. Add a Tags column to your CSV with pipe-separated tag names (e.g., Family|VIP). Any tag that doesn't already exist for the event is created automatically with a default color. Full workflow: see the Guest Tags article.

Q: Are tags included when I export guests? A: Yes โ€” both the CSV export (pipe-separated names) and the PDF export (comma-separated list in a Tags column) include every tag applied to the guest. You can re-import the CSV to restore tags.

Q: How do I tag many guests at once? A: Use the checkboxes to select the guests you want, then click "Apply tags" in the selection toolbar. You can Add, Remove, or Replace tags across all selected guests in one click.

Q: Can I filter by more than one status at once? A: Yes. The status filter is multi-select โ€” click as many chips as you want. For example, select Accepted + Attended to see everyone who's coming, or Not Answered + Declined to see everyone still to chase. Status combines with tags, search, and the More filters dimensions.

Q: How do I copy just a guest's link without the whole message? A: Click the Link icon in the Actions column. It copies only the bare RSVP URL โ€” no greeting or template text โ€” so you can paste it into a calendar invite, story, or chat. The regular Copy icon still copies the full personalized message.

Q: Can I filter by whether a guest has an email or phone? A: Yes. Open More filters and toggle Has email or Has phone. This is handy right before an email or WhatsApp send, so you only look at guests you can actually reach.

Q: Can I tell self-registered guests apart from ones I added? A: Yes. In More filters, set Source to Self-registered (signed up through a registration link) or Added by me.

Q: Does the CSV/PDF export only include the guests I've filtered to? A: Yes โ€” exports respect your active filters, so the file contains exactly what the list is showing. Click Clear all first if you want to export everyone.

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