Team Subscriptions: Share Your Plan with Your Team

Fotify Teams allow you to share a single event subscription with multiple team members. Instead of each person needing their own subscription, your entire team can create and manage events under one shared plan. This is perfect for agencies, venues, photography studios, and event planning companies.

Pricing may vary depending on your country and currency. See the latest pricing on the pricing page.

Why Use Teams?

Teams provide several benefits for organizations:

• Shared Subscription: One subscription covers your entire team
• Centralized Billing: Single invoice for your organization
• Flexible Access: Team members can create events independently
• Persistent Events: Events stay accessible even if team members leave
• Role-Based Permissions: Control who can do what with Owner, Admin, Editor and Viewer roles

Getting Started with Teams

When you have an active subscription, a personal team is automatically created for you when you visit the Team page in your dashboard. Your subscription is automatically shared with your team, and you become the Owner.

To get started:

1. Go to your Fotify Dashboard
2. Navigate to Team in the sidebar
3. Your team will be created automatically
4. Customize your team name and logo in the settings

Note: Teams are available for users with active subscriptions. You can only be a member of one team at a time.

Inviting Team Members

Once your team is created, you can invite others to join:

1. Go to Team > Members
2. Click Invite Member
3. Enter the person's email address
4. Select their role (Admin, Editor or Viewer)
5. Click Send Invitation

The invited person will receive an email with instructions to join your team.

Inviting New Users

If the person doesn't have a Fotify account yet, the invitation email has a signup link that opens Fotify's sign-up form with the invited address already filled in. The invitation belongs to that address, so they need to sign up with it (by magic link, or with Google or Microsoft if that's the same email). Once they're signed in, the invitation is waiting on their dashboard home, where they click Accept to join your team.

Invitation Status

Pending invitations show in your team members list until accepted. You can cancel pending invitations if needed.

Team Roles and Permissions

Teams have four roles. The role applies to every event the team runs.

Owner

• Full control over the team and every team event
• Can change member roles
• Can update team settings and delete the team
• Only one Owner per team (the subscription holder)

Admin

• Everything on every team event, including deleting events and inviting collaborators to an event
• Can invite new members and remove Editors and Viewers
• Can update team settings
• Cannot change roles or delete the team

Editor

• Can create events and run them: settings, invitation, photos, guests, seating and messages
• Cannot delete events or invite collaborators to an event
• Cannot invite or remove members, or update team settings

Viewer

• Can open every team event and see its photos, guest list, seating and messages, and its invitation as guests see it
• Can download photos and export the guest list
• Cannot create team events or change anything in them
• Can create their own personal events, paid with their own credits: these belong to the Viewer, not the team, and the rest of the team doesn't see them

Action	Owner	Admin	Editor	Viewer
See team events, photos and guests, download and export	Yes	Yes	Yes	Yes
Create team events and change them	Yes	Yes	Yes	No
Create personal events with their own credits	No	No	No	Yes
Moderate photos, edit guests, send emails and SMS	Yes	Yes	Yes	No
Delete events	Yes	Yes	No	No
Invite collaborators to an event	Yes	Yes	No	No
Invite members	Yes	Yes	No	No
Remove members	Anyone	Editors and Viewers	No	No
Update team settings	Yes	Yes	No	No
Change member roles	Yes	No	No	No
Delete team	Yes	No	No	No

How Team Subscriptions Work

When you have an active event subscription and create or join a team, your subscription becomes available to all team members.

Automatic Subscription Sharing

If you have an active subscription when you create a team, Fotify automatically associates your subscription with the team. All team members can then create events using the team subscription.

Active Event Limits

Your subscription's active event limit applies to the entire team:

• Event Starter (3 active events): The team can have 3 Live or Paused events total
• Event Professional (6 active events): The team can have 6 Live or Paused events total

This limit is shared across all team members. For example, if one member has 2 active events and another has 1, the team has used 3 of their active slots.

Event Ownership

When a team member creates an event using the team subscription:

• The event belongs to the team, not the individual (except a Viewer's: Viewers can't use the team subscription, and the events they create are their own)
• The event remains accessible even if the creator leaves the team
• Every team member can open team events, and their role decides what they can change
• The subscription Owner is listed as the event organizer for billing purposes

Managing Your Team

Viewing Team Members

Go to Team > Members to see all current members and pending invitations. You'll see each person's:

• Name and email
• Role (Owner, Admin, Editor or Viewer)
• Join date
• Invitation status (for pending invites)

Changing Roles

As the Owner, you can change member roles:

1. Go to Team > Members
2. Find the member
3. Click the role dropdown
4. Select the new role

Note: The role dropdown can't make someone Owner. To hand the team over, use Transfer Ownership (below).

Transferring Ownership

The Owner can hand the team to another member who has already accepted their invitation:

1. Go to Team > Members
2. Find the member and choose Transfer Ownership
3. Confirm

They become the new Owner and you become an Admin. This can't be undone by you: only the new Owner can transfer it back.

The team's subscription doesn't move with it: it stays billed to the card of whoever started it, and only that person can change or cancel it. If the new Owner should pay from now on, contact support through the support chat before cancelling anything.

Removing Members

Owners can remove anyone. Admins can remove Editors and Viewers.

1. Go to Team > Members
2. Find the member to remove
3. Click Remove
4. Confirm the removal

Removed members lose access to team events and can no longer use the team subscription.

Leaving a Team

Any member can leave a team:

1. Go to Team > Settings
2. Click Leave Team
3. Confirm

Note: Owners can only leave if they're the only member.

Subscription Cancellation and Teams

When a team subscription is cancelled:

1. 7-Day Grace Period: All team events continue working normally
2. Reactivation Available: Any Admin or Owner can resubscribe during the grace period
3. After Grace Period: Team subscription events are automatically finished
4. Photos Preserved: All photos remain accessible according to gallery access duration

The grace period protects your entire team from disruption if there's a billing issue or temporary cancellation.

Frequently Asked Questions

Q: Can I be in multiple teams? A: No, you can only be an active member of one team at a time. You must leave your current team before joining another.

Q: What happens to my events if I leave a team? A: Team events stay with the team. If you created events using the team subscription, they remain accessible to other team members.

Q: Can team members see each other's events? A: Yes, every team member sees all team events on their dashboard. Their role decides what they can do with them: Viewers can look and download but not change anything.

Q: What if I have a personal subscription and join a team? A: If you have an active personal subscription and join another user's team, your subscription remains personal. Only the team Owner's subscription is shared with the team.

Q: How do I know how many active events my team is using? A: Go to Team > Subscription to see your current active event count and limit.

Q: Can I add collaborators to team events? A: Yes, team events can have collaborators just like personal events. Collaborators are separate from team membership.

Q: What happens if the Owner's payment fails? A: The team enters the 7-day grace period. Any team Admin or Owner can update payment details to continue the subscription.

Q: Can I upgrade the team subscription? A: Yes, the Owner or Admin can upgrade from Event Starter to Event Professional at any time.

Q: Is there a limit to how many members a team can have? A: No, teams can have unlimited members. The subscription limit only applies to active events.

Q: How do I delete a team? A: Only the Owner can delete a team. Go to Team > Settings > Delete Team. All team data will be permanently removed.