How to Delete Your Account

You can permanently delete your Fotify account and all associated data yourself, from My account → Delete account in your dashboard. It takes a minute: you review exactly what will be removed, confirm with a code we email you, and the deletion starts right away.

Before You Delete

Before deleting your account, please be aware:

This action is permanent. Your account, events, photos, videos, RSVPs, and all other data will be permanently removed.
Download your photos first. If you want to keep your event photos, download them before deleting your account.
Active subscriptions are canceled immediately. Any active event subscription is canceled the moment the deletion runs and won't renew.
Unused credits are lost. Credits left on your account (or on a team you own) are not refunded.
Shared links will stop working. All QR codes, album links, and invitation links tied to your account will become inactive.
Team owners hand over first. If you own a team that other people use, transfer ownership to another member or remove the members on the Team page (in the sidebar) before deleting your account. The dashboard tells you if this applies to you.

Step 1: Open Delete Account

Sign in at dashboard.fotify.app, open My account from the menu under your name, scroll to Delete account and click Delete account….

Step 2: Review What Will Be Deleted

The dashboard lists everything that goes with your account: your events with their photos and videos, albums, guest lists, unused credits, active subscriptions and any events or teams other people shared with you. Tick the box to confirm you understand, then click Email me a confirmation code.

Step 3: Confirm With the Code We Email You

We send a 6-digit code to the email address of your account. Enter it and click Delete my account. The code expires after 15 minutes and works only once; if it doesn't arrive, click Send a new code.

You're signed out right away and the deletion runs in the background.

Can't Sign In? Request Deletion by Email

If you can't sign in to your dashboard, you can still ask our support team to delete your account. Send an email to hello@fotify.app from the email address registered on your Fotify account, with the subject "Account Deletion Request":

To: hello@fotify.app
Subject: Account Deletion Request

Hi,

I would like to permanently delete my Fotify account
associated with this email address.

I understand this action is irreversible and all my
events, photos, and data will be permanently removed.

Thank you.

Requests by email are typically processed within 2-3 business days.

Processing Time

Once you confirm the code, the deletion usually completes within a few minutes (accounts with many photos and videos can take a little longer).

When your account has been removed, you'll receive an automatic confirmation email at the address that was on the account. The email confirms the deletion date and lists what was removed (account, events, photos and videos, albums, RSVPs, purchase history and any team/collaborator profiles tied to your account). If you receive this email but didn't request the deletion, contact us right away at hello@fotify.app.

Frequently Asked Questions

Q: How do I delete my Fotify account? A: In your dashboard, go to My account → Delete account, review what will be removed, and confirm with the 6-digit code we email you.

Q: Can I recover my account after deletion? A: No. Once your account is deleted, all data is permanently removed and cannot be recovered.

Q: Do I need to delete my events before deleting my account? A: No. When your account is deleted, all events and associated data are automatically removed.

Q: What happens to my active subscription? A: It is canceled immediately when the deletion runs, so no further charges will be made.

Q: Why can't I delete my account? A: If you own a team that other people use, deleting your account would take their shared events and subscription with it. Transfer ownership to another member, or remove the members, on the Team page in the sidebar, then try again.

Q: What if I can't access the email address on my account? A: The confirmation code is sent to the email address on your account, so you need access to it to delete the account yourself. If you no longer have access to that email, contact us at hello@fotify.app and we'll work with you to verify your identity.